Frequently Asked Questions

Q: International Shipping

A: For shipments out of the U.S. you must CONTACT US before we can ship out anything.  Additional shipment charges can be anywhere from $10-$25 depending on your order and your location.

Q: What does “Extra Wire” mean?

A: Extra wire means you will get DOUBLE the recommended wire on every LED strip with your order.

Q: How long does it take to ship?

A: Generally 2-3 business days depending on demand and time of order placement.

Q: How fast is shipping?

A: All shipments are made with UPSP Priority Mail. It Generally takes 2-4 business days depending where you live.

Q: Where is the shipment coming from?

A: Everything is shipped from Wausau, Wisconsin